At August & Co., your experience means everything to us. We're a small, mum-run business and we pour a lot of heart into every box we pack. If you ever have questions, concerns, or just need a hand, we’re here to help.
Shipping & Delivery
We aim to dispatch all orders within 1–3 business days. You’ll receive tracking details as soon as your parcel is on the way. For urgent orders, please reach out before placing your order.
Returns & Exchanges
Due to the nature of our curated gift boxes, we are unable to accept returns for change of mind. However, if something arrives damaged or isn’t quite right, please contact us within 5 days of receiving your order — we’ll make it right.
Custom Orders & Notes
Want to add a personal touch? We’re happy to include a handwritten note or help with custom requests where possible. Just leave a note at checkout or get in touch!
Contact Us
Have a question or want to chat? Email us at shopaugustandco@gmail.com or DM us on Instagram @shopaugustandco
We appreciate your support more than you know. Thank you for shopping small and choosing to gift with heart.